333bm Privacy Policy

1 Information We Collect

333bm collects personal data through a number of channels — directly from you when you register and use the platform, automatically as you navigate the site, and from verified third-party sources where required for identity verification or fraud prevention. Below is a comprehensive breakdown of the categories of data we collect.

1.1 Registration and Account Data

When you create a 333bm account, we collect the information you provide during the registration process. This includes:

• Your full legal name as it appears on your government-issued identification document.
• Your date of birth, used to verify that you are 18 years of age or older.
• Your current residential address in Bangladesh (street, city, district, and post code).
• Your mobile phone number registered in your own name, used for SMS verification and two-factor authentication.
• Your email address, used for account communications, security alerts, and promotional messages (where you have opted in).
• Your chosen username and an encrypted record of your chosen password.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which is a prerequisite for processing your first withdrawal — we may collect and securely store copies of the following documents:

• National Identity Card (NID) — front and back.
• Passport (bio-data page), where NID is unavailable.
• Birth certificate, as a supplementary age-verification document where required.
• Proof of address (e.g., a recent utility bill or bank statement issued within the last 90 days).
• Proof of payment method ownership (e.g., a screenshot confirming the bKash or Nagad account number is registered in your name).

1.3 Financial Transaction Data

Each time you make a deposit or request a withdrawal on 333bm, we record:

• The transaction amount (in Bangladeshi Taka, ৳).
• The payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• The transaction reference number provided by your payment provider.
• The date and time of the transaction (Bangladesh Standard Time, UTC+6).
• The resulting account balance following the transaction.

We do not store your full card number, CVV, or mobile banking PIN. Payment authentication is handled directly by your payment provider using their own secure systems.

1.4 Gaming Activity Data

333bm maintains a complete and accurate record of all gaming activity on your account. This includes:

• Game sessions: which games were played, the session start and end times, and the duration.
• Wager history: the amount staked, the game title and provider, and the outcome of each bet.
• Bonus usage: which bonuses were claimed, the wagering progress made, and whether each bonus was completed, forfeited, or expired.
• Sports betting: the markets bet on (e.g., BPL cricket, T20 World Cup, IPL), the stake, the odds at the time of placement, and the settlement outcome.

This data is retained primarily for regulatory compliance, fraud detection, and responsible gaming monitoring. It also allows our support team to resolve any game-related disputes accurately.

1.5 Technical and Device Data

When you access 333bm via any device — desktop, mobile browser, or tablet — our servers automatically collect technical information. This includes:

• Your IP address at the time of login and during active sessions.
• Device type, operating system, and browser version.
• Screen resolution and preferred display language.
• The referring URL (the web address you were on immediately before visiting 333bm.net).
• Pages visited within 333bm.net, time spent on each page, and click patterns.

1.6 Communications Data

If you contact 333bm via live chat, email, or any other support channel, we retain a record of that communication. This includes the date and content of your message, the support agent who handled your query, and the resolution reached. These records are retained to ensure service continuity and quality assurance.

2 How We Use Your Data

333bm uses the personal data it collects exclusively for the purposes described in this section. We do not use your data for purposes that are incompatible with the reason it was originally collected.

Purpose	Data Categories Used
Account creation and management	Registration data, KYC documents
Age and identity verification	Date of birth, NID / passport, proof of address
Processing deposits and withdrawals	Financial transaction data, payment method details
Fraud detection and anti-money laundering	Transaction data, IP address, device fingerprint, gaming activity
Providing customer support	Account data, communications history, gaming activity
Responsible gaming monitoring	Gaming activity, deposit patterns, session duration data
Personalising game recommendations	Gaming activity, session data (only with your consent)
Sending promotional communications	Email, mobile number (only where you have opted in)
Platform analytics and improvement	Technical data, page navigation data (anonymised)
Legal and regulatory compliance	All categories, as required by applicable law

2.1 Marketing Communications

333bm will only send you promotional emails or SMS messages if you have explicitly opted in to receive marketing communications during registration or via your account dashboard settings. You may withdraw your consent and unsubscribe from all marketing communications at any time by updating your notification preferences in the account dashboard or by emailing [email protected]. Withdrawing marketing consent does not affect your ability to use the 333bm platform or your entitlement to service-related communications (such as deposit confirmations and security alerts).

2.2 Automated Decision-Making

333bm uses automated systems to screen transactions for indicators of fraud, money laundering, and bonus abuse. Where an automated system flags a transaction or account for review, the matter is escalated to a human compliance officer before any material action (such as account suspension or withdrawal denial) is taken. You have the right to request human review of any automated decision that materially affects your account.

3 Legal Basis for Processing

333bm processes your personal data on one or more of the following legal grounds, depending on the purpose of processing:

• Contractual Necessity: Processing your registration data, KYC documents, and financial transaction data is necessary for 333bm to perform its contractual obligations to you as a registered player — including maintaining your account, processing deposits, and settling bets.
• Legal Obligation: Certain data processing activities — particularly identity verification, anti-money laundering checks, and the retention of transaction records — are required by law. 333bm retains this data to fulfil its legal and compliance obligations.
• Legitimate Interests: 333bm has a legitimate interest in processing technical and gaming activity data to maintain the security of the platform, detect fraud, improve the user experience, and enforce its Terms & Conditions.
• Consent: Where processing is not covered by one of the above grounds — for example, sending personalised marketing communications — 333bm will only proceed with your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without prejudice.

4 Data Sharing and Disclosure

333bm does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.

4.1 Game Providers and Technology Partners

To deliver games on the 333bm platform, certain technical data (such as your account session token and player ID) is passed to licensed third-party Game Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers act as data processors on behalf of 333bm and are contractually prohibited from using your data for any purpose other than delivering their services to you via the 333bm platform.

4.2 Payment Processing Partners

To process deposits and withdrawals, 333bm shares the minimum necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These providers are independently regulated and operate under their own privacy policies and security standards. 333bm does not store your full card number or mobile banking credentials.

4.3 Identity Verification Services

333bm may use third-party identity verification services to assist with KYC checks. These services process the identity documents you submit on our behalf and return a verification result. Your documents are not retained by the verification service beyond what is necessary to complete the check.

4.4 Legal and Regulatory Authorities

333bm may be required by law to disclose certain personal data to government bodies, law enforcement agencies, financial intelligence units, or courts. Such disclosures are made only to the extent required by the applicable legal obligation. Where legally permitted to do so, 333bm will notify you that such a disclosure request has been received.

4.5 Business Transfers

In the event that 333bm undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, 333bm will notify affected players in advance and the acquiring entity will be bound by the terms of this Privacy Policy with respect to data acquired during the transfer.

5 Cookies and Tracking Technologies

333bm uses cookies and similar tracking technologies to operate the platform effectively, keep your session active while you are logged in, and understand how players navigate and use the site. This section explains what cookies we use and how you can manage them.

5.1 What Are Cookies?

Cookies are small text files placed on your device by a web server when you visit a website. They allow the website to recognise your device on subsequent visits and to store preferences or session state information. Cookies set by 333bm cannot access other files stored on your device and do not contain your password or financial data.

5.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Strictly Necessary	Maintains your login session, CSRF protection tokens, and platform security checks	Session / up to 24 hours
Functional	Remembers your language preference, display settings, and responsible gaming limits	Up to 90 days
Analytics	Anonymised data on page visits, navigation paths, and feature usage — used to improve the platform	Up to 12 months
Fraud Prevention	Device fingerprint tokens used to detect suspicious login attempts and account takeover	Up to 30 days

5.3 Managing Cookies

You may configure your browser to block or delete cookies at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your 333bm account and using core platform features. Instructions for managing cookies in common browsers are available in each browser's Help documentation. Disabling functional or analytics cookies will not prevent you from using the platform but may affect personalisation features.

6 Data Retention

333bm retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and in any case for as long as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal and regulatory compliance
KYC identity documents	Duration of account + 5 years after closure	Anti-money laundering obligations
Financial transaction records	7 years from date of transaction	Financial records and audit requirements
Gaming activity logs	Duration of account + 3 years after closure	Dispute resolution, responsible gaming
Support communications	3 years from date of last contact	Quality assurance, dispute evidence
Technical / device logs	Up to 12 months on a rolling basis	Security monitoring, fraud detection
Marketing preferences	Until consent is withdrawn	Consent-based processing

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player. Anonymised, aggregate data (for example, anonymised analytics reports) may be retained indefinitely as it no longer constitutes personal data.

7 Your Privacy Rights

As a player on the 333bm platform, you hold meaningful rights over your personal data. 333bm is committed to honouring these rights promptly and without creating unnecessary barriers. The following rights apply to all registered players:

7.1 Right of Access

You have the right to request a copy of all personal data that 333bm holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of receiving your verified request. Your first data access request in any 12-month period is provided free of charge.

7.2 Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For most registration data, you can update your information directly in your account dashboard. For KYC-sensitive data (such as your legal name or date of birth), please contact our support team and we will guide you through the verification process required to make the correction.

7.3 Right to Erasure

You may request that 333bm delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for continued processing. Please note that this right is subject to overriding legal obligations — for example, 333bm is required by law to retain financial transaction records and KYC documents for a minimum period regardless of erasure requests.

7.4 Right to Restriction of Processing

In certain circumstances — such as where you contest the accuracy of data we hold, or where you have objected to processing pending verification of our legitimate interests — you may request that we restrict the processing of your data. During the restriction period, we will continue to store the data but will not actively process it beyond what is required to maintain the restriction itself.

7.5 Right to Data Portability

Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider of your choosing. Please contact [email protected] to submit a portability request.

7.6 Right to Object

You have the right to object at any time to the processing of your personal data for direct marketing purposes. You also have the right to object to processing based on 333bm's legitimate interests, on grounds relating to your particular situation, subject to 333bm demonstrating compelling legitimate grounds that override your interests. Marketing objections will be honoured immediately; other objections will be reviewed within 30 days.

7.7 How to Exercise Your Rights

To exercise any of the rights described above, please contact our privacy team by emailing [email protected] with the subject line "Privacy Rights Request" and clearly stating the right you wish to exercise and the data it relates to. We will verify your identity before processing any request. We aim to respond to all verified requests within 30 days. If a request is complex or there is a high volume of requests, we may extend this period by a further 60 days and will notify you accordingly.

8 Data Security

333bm treats data security as a foundational operational requirement, not an afterthought. We implement a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction.

8.1 Technical Measures

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 333bm's servers is encrypted using 256-bit SSL/TLS protocols. This is the same encryption standard used by major international banks and financial institutions.
• Password Hashing: Passwords are never stored in plaintext. They are hashed using a strong, salted cryptographic algorithm before storage, meaning that even 333bm staff cannot read your password.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable SMS-based two-factor authentication. When enabled, a one-time code must be entered in addition to the password before account access is granted from an unrecognised device.
• Database Encryption: Sensitive personal data fields (including KYC document references and payment identifiers) are encrypted at the database level using AES-256 encryption.
• Intrusion Detection: 333bm's infrastructure is monitored around the clock by automated intrusion detection systems that flag anomalous access patterns for immediate investigation by our security team.

8.2 Organisational Measures

• Access to personal data within 333bm is strictly limited to staff who require it to perform their job functions (principle of least privilege).
• All staff who handle personal data are subject to confidentiality obligations and receive regular data protection training.
• KYC documents are stored in an access-controlled, encrypted document management system separate from the main player database.
• 333bm conducts periodic internal security audits and vulnerability assessments of its platform infrastructure.

8.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, 333bm will take immediate steps to contain the breach and assess its scope. Affected players will be notified without undue delay and will be given clear guidance on the steps they should take to protect themselves. 333bm will also report the breach to the relevant authorities as required by applicable law.

9 Third-Party Services and External Links

The 333bm platform may contain references to third-party services — primarily our licensed Game Providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard). When you interact with these services — for example, when a game loads within an iframe powered by a Game Provider's infrastructure — that provider's own data practices apply within their technical environment.

333bm has data processing agreements in place with all Game Providers and payment partners that restrict their use of any player data shared with them to the specific purpose of delivering their service to you via the 333bm platform. However, 333bm accepts no liability for the independent data practices of third-party providers operating under their own platforms and infrastructure.

333bm does not embed third-party social media widgets, advertising trackers, or external analytics scripts on 333bm.net that would allow third parties to independently collect your personal data while you browse our platform. All analytics data collected on 333bm.net is collected directly by 333bm and is not shared with advertising networks.

10 Changes to This Policy

333bm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the 333bm platform and, where the change significantly affects your rights, by sending a direct notification to the email address registered on your account.

The "Last Updated" date displayed at the top of this page and in the page hero will be revised each time a new version of the Policy is published. We encourage you to review this Privacy Policy periodically to stay informed about how 333bm is protecting your data. The version number displayed in the hero section allows you to quickly verify whether you are reading the most current version.

Your continued use of the 333bm platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any changes made to this Policy, you should stop using the platform and may close your account by contacting [email protected].

11 Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 333bm handles your personal data, please contact our privacy team using the details below. We take all privacy enquiries seriously and will respond within 2 business hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within 24 hours at all other times.

Privacy Contact Details

• Email: [email protected] (subject line: "Privacy Enquiry" or "Privacy Rights Request")
• Live Chat: Available 24/7 inside your 333bm account dashboard — select "Privacy & Data" from the support category menu.
• Response Language: English
• Response Time: Within 2 hours during BST business hours; within 24 hours at all other times

Please include your registered username and the email address associated with your 333bm account in any privacy correspondence so that we can verify your identity and process your request efficiently. Do not include your full password or any payment credentials in correspondence — our team will never ask for these details.